Order & Return Policy

At MUNDA AGRO SALES PVT LTD, we strive to provide high-quality grains and agro products along with a smooth shopping experience. Please read our Order & Return Policy carefully.

1. Order Process

• Customers can place orders through our website mundaagro.com.
• Once an order is placed, you will receive an order confirmation via email or phone.
• We reserve the right to cancel any order due to product unavailability, pricing errors, or other unforeseen issues.

2. Payment Terms

• We accept online payments through secure payment gateways.
• Cash on Delivery (COD) may be available depending on location.

3. Shipping & Delivery

• Orders are processed within 1–3 business days.
• Delivery timelines may vary based on your location.
• Delays may occur due to external factors such as logistics or weather conditions.

4. Product Quality

• We ensure all products are fresh and meet quality standards.
• As natural agricultural products, slight variations in color, size, or texture may occur.

5. Returns & Replacements

• Returns are accepted only in case of damaged, defective, or incorrect products.
• Customers must notify us within 24–48 hours of delivery.
• Proof such as images or videos is required for verification.

6. Refund Policy

• Once the issue is verified, a refund or replacement will be processed.
• Refunds will be issued to the original payment method within a reasonable timeframe.

7. Non-Returnable Items

• Products that are opened, used, or not in original condition are not eligible for return.

8. Contact Us
For any order or return-related queries, please contact us:
Phone: +91 9004146095
Email: mundaagro689@hotmail.com